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TeleTech Government Solutions Topics:   
 Services
 Government Challenges
 Service Delivery Options
Service Delivery Centers
Hosted Technology
Remote Workforce
 Business Consulting

Service Delivery Centers

Over 25 years as an industry-leader expert in customer management, TeleTech Government Solutions has built up and carried out both customer management and business process solutions using over 80 of our centers.

These centers are all centrally supported, managed, and maintained. Our global reach allows us to leverage the cultural, language, skill set, and cost opportunities found in different parts of the world.

The TeleTech® GigaPOP VoIP technology platform:

  • Collects constituent contacts within a region,
  • Prioritizes those contacts, and
  • Routes them to the best possible specialist for handling. 

Whether you have five call centers or 50, your constituents will always have one best-in-class, consistent experience.

 

 
Our Parent Company


TeleTech Reports Record Fourth Quarter Results

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 View latest press releases

 

 
 
Knowledge Management

A robust web application that ensures that specialists have immediate access to the information needed to answer any constituent's question.

 Read more about this solution

 
 
Perspectives

Human Capital as a Force Multiplier 
The impact of an aligned workforce on process, technology, performance, and strategic success.

  Read this Industry Perspective

Other Industry Perspectives

 

 
 
Government Agencies

Government Agencies
TeleTech Government Solutions has long been recognized by both US and International governments.
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Contact TeleTech Government Solutions

Phone:
+1.800.TELETECH or
+1.303.397.8100 (outside the US)
Fax:
+1.303.397.8199
Email:
Solutions@TeleTech.com